A Guide to Understanding Your SANY Warranty

When investing in heavy equipment, we know just how important it is to have peace of mind. That’s why at SANY, we’re proud to offer a warranty that stands out in the industry for its comprehensiveness and clarity. We want to ensure you have all the information you need about our warranty coverage – what it includes, how long it lasts and how it benefits you.

Our warranty reflects our confidence in the durability and reliability of our equipment. Whether you’re considering an excavator, wheel loader, telehandler, motor grader or roller, we’re here to provide a clear understanding of the protection our warranty offers.

Coverage Highlights

  • Excavators and Wheel Loaders: We offer a reassuring 5-year or 5,000 operating hours warranty, which encompasses both the base construction equipment and engines. This is our promise of performance and reliability to you.
  • Telehandlers, Motor Graders and Rollers: These models benefit from a solid 3-year or 3,000 operating hours warranty, guaranteeing that your SANY equipment remains in peak condition to tackle any challenge.

At its core, our warranty is here to tackle any hiccups in how your equipment was made or the stuff it’s made from, fixing or swapping out parts to keep you up and running. It’s all about keeping things moving the way they should, minus the worries about any mishaps or unexpected roadblocks.

Warranty Maintenance

Sticking to the maintenance plan using genuine SANY parts and keeping your equipment doing what it’s meant to do are key to keeping your warranty in good shape. Cutting corners, using knockoff parts or tweaking your equipment in ways it wasn’t designed for could end up voiding your warranty. That’s why it’s crucial to play by the book and stick to what we suggest.

Keeping your warranty active involves:

  • Strict adherence to the maintenance schedule provided
  • Utilization of genuine or SANY-approved parts
  • Operation of the equipment for its designed purposes
  • Availability of the machine for service and warranty repairs right here at SANY New York
  • Prompt reporting of any defects to prevent further damage

Need service for your SANY machine? Should an issue arise, reaching out to us is your first step. Be prepared to provide detailed information about the defect, machine identification, operating hours and warranty start date to facilitate the service process.

Our warranty isn’t just about fixing parts; it’s about showing you how much we believe in our gear, and how much we care about keeping you happy. It’s a solid promise from us that we’ve got your back, covering the big stuff to keep you running strong for the long haul. Choosing SANY New York means more than just getting new equipment; it means you’re teaming up with someone who’s as invested in your success as you are. Our warranty is our way of saying we’re all in on quality, dependability and being there for you. We’re here to make sure you’ve got everything you need to make the most of this vital safeguard, ensuring your fleet stays up and running and ready for whatever comes next.

More from SANY New York